Failed to register NetApp VASA Provider - NVPF-00014: Unable to contact VASA server on host.

By | April 10, 2015

Recently I have been playing with VVOL on NetApp. During registering VASA Provider for clustered Data ONTAP with VSC for VMware vSphere I got the following error:

Failed to register NetApp VASA Provider - NBPF-00014: Unable to contact VASA server on host

NVPF-00014: Unable to contact VASA server on hosts of xxx

In the Virtual Storage Console nvpf.log (C:\Program Files\NetApp\Virtual Storage Console\log), I found the following info:

[2015-04-10 20:22:40,262] [qtp129672157-30] [ERROR] NVPF-00014:  Unable to contact VASA server on host of 192.168.203.42.
[2015-04-10 20:22:40,262] [qtp129672157-30] [DEBUG] Target method failed for RemoteInvocation: method name 'registerVasaProvider'; parameter types [java.lang.String, java.lang.String]
com.netapp.nvpf.api.model.ApiException: NVPF-00014:  Unable to contact VASA server on host of 192.168.203.42.
at com.netapp.nvpf.api.VasaRegistrationServiceImpl.processVPError(VasaRegistrationServiceImpl.java:144)

I could ping VASA server using IP or FQDN from VSC machine (also I confirmed correct DNS settings on VASA). I re-deployed VASA virtual appliance but it did not solve the problem.

So the last step that came to my mind was.. reboot of vCenter Server and it I solved above problem! I could register VASA provider without any problem:

Failed to register NetApp VASA Provider - NBPF-00014: Unable to contact VASA server on host 2

I found information here that somebody solved the problem by re-installing vCenter and VASA virtual appliance. No way!

To sum up - troubleshooting steps:

  1. Please be sure that VASA Provider Network settings are configured correctly.
  2. Please be sure that you can ping VASA virtual appliance from VSC machine.
  3. Reboot vCenter.
  4. Reboot VASA virtual appliance.

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